SHIPPING INFORMATION
Welcome to www.bamboodeskcraft.com (hereinafter referred to as “this website”). We are committed to providing customers with efficient and reliable shipping services. The following is information about shipping, including arrangements for domestic and international shipping in Australia and details of cooperating couriers.
- Shipping Range
We provide domestic shipping in Australia as well as international shipping services. All orders will be processed and shipped within working days after payment is confirmed. - Domestic Shipping
2.1 Shipping Time
● Domestic Shipping Time in Australia: Standard Shipping: Usually delivered within 4 working days.
2.2 Shipping Costs
● Shipping Costs: Shipping costs will be calculated based on the order weight and destination, and will be displayed at checkout. We will provide free shipping options during promotions.
2.3 Partnered couriers
We work with the following couriers to ensure fast and reliable delivery:
●Australia Post
●DHL
●TNT Express
●CouriersPlease - International Shipping
3.1 Shipping Time
●International Shipping Time: Standard International Shipping: Usually delivered within 12 working days, the specific time depends on the destination country and customs processing time.
3.2 Shipping Costs
●International Shipping Costs: International shipping costs will be calculated based on the weight, size and destination country of the order. You can view the specific shipping costs during checkout. - Tracking Your Order
You will receive an email with a tracking number after shipment. You can use this number to track the status of your package on our courier website. - Shipping Issues
5.1 Lost Package
If you do not receive your package within the expected shipping time, please first use the tracking number to check the status of your package. If the package is still shown as “in transit” and the estimated delivery time has passed, please contact the customer service team for assistance.
5.2 Address Error
Please check your delivery address carefully when placing an order, as the return or re-delivery of the package due to improper transportation may incur additional charges.
Thank you for choosing www.bamboodeskcraft.com, we look forward to providing you with quality service and products!